Privacy Policy
Last Updated: 01 Mar, 2026
1. Introduction
Welcome to Askme Infoline Pvt. Ltd. (“we,” “our,” or “us”). We operate the website https://24x7callcentre.in/. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our TV repair services.
By using this Site, you consent to the data practices described in this statement.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
A. Personally Identifiable Information
When you request a repair quote, schedule a service, or contact us, we may collect:
- Contact Data: Your name, phone number, email address, and billing/shipping address.
- Device Data: TV brand, model number, serial number, and description of the technical issue.
- Payment Data: Credit card numbers or payment details processed securely through our third-party payment processors.
B. Non-Personal Information
- Browser/Device Info: IP address, browser type, operating system, and access times.
- Usage Data: Pages viewed, links clicked, and the duration of your visit.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and manage TV repair services (including pickup, delivery, and in-home service).
- To communicate with you regarding service status, quotes, and invoices.
- To send administrative information (updates, security alerts, support messages).
- To improve our website and customer service.
- To respond to legal requests and prevent fraudulent activities.
4. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar tracking technologies on the Site to help customize the Site and improve your experience.
- Essential Cookies: Required for the website to function (e.g., keeping items in a cart or remembering login status).
- Analytics Cookies: Help us understand how visitors use the Site (e.g., Google Analytics).
- Advertising Cookies: Used to show you relevant ads across the internet.
5. Disclosure of Your Information
We do not sell, trade, or rent your personally identifiable information to others. We may share information with:
- Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processing, email delivery, shipping couriers for TV transport).
- Legal Obligations: If required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In connection with any merger, sale of company assets, or acquisition.
6. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
7. Your Data Protection Rights
Depending on your location, you may have the following rights:
- Access: You may request copies of your personal data.
- Correction: You may request that we correct any information you believe is inaccurate.
- Deletion: You may request that we erase your personal data under certain conditions.
- Opt-Out: You may opt out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
8. Children’s Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
- Business Name: Askme Infoline Pvt. Ltd.
- Email: info@askmeinfoline.com
- Phone: 08080801380
- Website: https://24x7callcentre.in/